How can I filter for specific developer assignments?

You can specify which developers' assignments should trigger the notification. DryMerge will configure the automation accordingly.

Can I customize the notification message?

Yes, you can customize the message content to include specific details from the Zendesk ticket. Describe the details you want included, and DryMerge will set it up.

Which people use this automation? What do they use it for?

This automation is used by support managers and development teams to ensure developers are promptly informed of new ticket assignments for quick action.

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Jira + Zendesk

Notify Jira of New Zendesk Tickets Assigned to Developers

Keep your development team in the loop by notifying them on Jira whenever a new Zendesk ticket is assigned to a developer. This automation ensures that developers are promptly informed of new assignments, improving response times and dev efficiency.

New Ticket Assigned

Triggers when a Zendesk ticket is assigned to a developer.

Notify Jira Board

Posts notification on the Jira board for assigned developer.

See more Jira to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Alert Jira of Zendesk Ticket Status Changes

Jira + Zendesk

Update Jira Issue Priority with Zendesk Ticket Changes

Jira + Zendesk

Create Jira Issues for Zendesk Tickets with Attachments

Jira + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Jira of new Zendesk tickets assigned to developers"

Notify Jira of new Zendesk tickets assigned to developers

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Zendesk.

Get Issue Schema

Gets the schema for Jira issues in a project

Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

Link Jira Issues

Links two Jira issues

Create Jira Issue

Creates a new Jira issue

Update Jira Issue

Updates an existing Jira issue

Add Comment to Jira Issue

Adds a comment to a Jira issue

Add Watcher to Jira Issue

Adds a watcher to a Jira issue

Move Jira Issue to Sprint

Moves a Jira issue to a sprint

Search Issues

Searches for Jira issues based on a query

List Issue Types

Lists all Jira issue types

List Projects

Lists all Jira projects

List Sprints

Lists all Jira sprints

App details

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.