WhatsApp + Zendesk
Proactively update WhatsApp group about critical Zendesk tickets
Keep your team informed by proactively sending WhatsApp group messages about critical Zendesk tickets. This ensures that all team members are aware of high-priority issues and can collaborate effectively.
Critical Ticket
Triggers when a critical ticket is created in Zendesk.
Send Group Message
Sends a WhatsApp message to a group detailing the ticket.
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Proactively update WhatsApp group about critical Zendesk tickets
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Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Supported triggers and actions
Send Message
Sends a WhatsApp message using a specified template
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
About WhatsApp
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
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About WhatsApp
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
Similar apps
About Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Similar apps
About Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Similar apps
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