Can I sync only specific customer details?

DryMerge allows you to specify which customer details to sync. Define the details of interest, and DryMerge will handle the rest.

Can I sync additional information like customer preferences?

Yes, you can include additional information such as customer preferences. Describe the changes you need, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Support and customer success teams use this automation to maintain accurate and up-to-date customer records across platforms.

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Coda + Zendesk

Sync Zendesk Customer Details with Coda

Keep your customer records in Coda up-to-date by syncing details from Zendesk. This helps teams maintain a consistent and current view of their customers across platforms.

New Customer Details in Zendesk

Triggers when new customer details are added or updated in Zendesk.

Update Coda Entry

Updates or creates a row in Coda with the new customer details.

See more Coda to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Sync Zendesk Ticket Tags with Coda

Coda + Zendesk

Archive Completed Zendesk Tickets in Coda

Coda + Zendesk

Add New Zendesk Comments to Coda

Coda + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Sync Zendesk customer details with Coda"

Sync Zendesk customer details with Coda

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Coda + Zendesk.

Create Row

Creates a new row in a specified Coda table

List Tables

Lists all tables in a Coda document

Search Table

Searches for records in a Coda table

New Coda Row

Triggers when a new row is added to a specified Coda table

Updated Coda Row

Triggers when a row is updated in a specified Coda table

New Coda Document

Triggers when a new document is created in Coda

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Coda

Coda is an all-in-one doc platform that combines documents, spreadsheets, and applications. Create flexible and powerful documents that grow with your team and adapt to your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.