How can I filter for significant status changes only?

You can define what counts as a 'significant' status change, such as from 'Open' to 'Closed', to filter updates accordingly.

Can I update only certain columns in Google Sheets?

Yes, you can specify which columns in Google Sheets should reflect the updated status from Zendesk tickets.

Who uses this automation and why?

This automation is valuable for project managers and support teams who need to keep everyone informed about the status of tasks and tickets.

Home Contact Pricing Apps Blog

Google Sheets + Zendesk

Update Google Sheets Based on Zendesk Ticket Status

Keep your team updated by reflecting Zendesk ticket status changes in Google Sheets. This ensures everyone is aware of the latest developments and can manage tasks accordingly.

Ticket Status Change

Triggers when a Zendesk ticket status changes.

Update Sheet Row

Updates the corresponding row in Google Sheets.

See more Google Sheets to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Import Google Sheets Data as Zendesk Tickets

Google Sheets + Zendesk

Update Google Sheets with Zendesk Ticket Changes

Google Sheets + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Google Sheets based on Zendesk ticket status"

Update Google Sheets based on Zendesk ticket status

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Zendesk.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Added or Updated Google Sheet Row

Triggers when a row is added or updated in a Google Sheet

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Airtable

Database Spreadsheets

Google Docs

Document Collaboration

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

Home Contact Pricing Privacy Policy Terms of Service Limited Use