Google Sheets + Zendesk

Audit Zendesk Ticket History in Google Sheets

Maintain an audit trail of all changes made to Zendesk tickets by logging the history updates in Google Sheets. This helps in tracking all interactions and changes over time for compliance and performance improvement.

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Ticket History Updated

Triggers when a ticket's history is updated in Zendesk.

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Log Changes

Adds the ticket's history updates to Google Sheets.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Audit Zendesk ticket history in Google Sheets"

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Audit Zendesk ticket history in Google Sheets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Zendesk.

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Delete Sheet

Handles the deletion of Google Sheets' first tab

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Read Sheet

Handles reading from Google Sheets' first tab

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Create Tab

Creates a new tab in Google Sheets

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Update Sheet

Handles updates to Google Sheets' first tab

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Search Sheets

Searches Google Sheets

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List Sheets

Lists all Google Sheets sorted by creation date

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New Google Sheet

Triggers when a new Google Sheet is created

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Added or Updated Google Sheet Row

Triggers when a row is added or updated in a Google Sheet

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

App details

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Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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