How can I filter for only specific types of entries in Google Sheets?

You can specify conditions such as containing certain keywords, or entries flagged in particular columns to filter the data accordingly.

Can I include additional fields from Google Sheets in the Zendesk ticket?

Yes, you can map additional columns from Google Sheets to the corresponding fields in Zendesk tickets.

Who uses this automation and why?

This is often used by operations teams or customer success managers who log issues or tasks in Google Sheets but resolve them through Zendesk for better ticket management and tracking.

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Google Sheets + Zendesk

Create Zendesk Tickets from Google Sheets Entries

Streamline your customer support workflow by creating Zendesk tickets directly from Google Sheets entries. This can be particularly useful for teams that log customer issues manually in Google Sheets but need them reflected in Zendesk for resolution and tracking.

New Row Added

Triggers when a new row is added to a specified Google Sheet.

Create Zendesk Ticket

Creates a new Zendesk ticket from the Google Sheets entry.

See more Google Sheets to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Log New Zendesk Tickets in Google Sheets

Google Sheets + Zendesk

Create Customer Feedback Tickets from Google Sheets

Google Sheets + Zendesk

Archive Closed Zendesk Tickets in Google Sheets

Google Sheets + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets from Google Sheets entries"

Create Zendesk tickets from Google Sheets entries

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Zendesk.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Updated Google Sheet Data

Triggers when data is added, updated, or deleted in a Google Sheet

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.