How can I include only public comments?

You can set conditions to log only public comments made on Zendesk tickets.

Can I filter comments based on specific tags?

Yes, you can specify which comments to log based on tags or other properties in Zendesk tickets.

Who uses this automation and why?

This is used by customer support managers and analysts who need to review and analyze communication trends to improve support strategies.

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Google Sheets + Zendesk

Log Zendesk Ticket Comments in Google Sheets for Analysis

Keep all ticket comments organized in Google Sheets for easy analysis and review. This helps in tracking communication trends and improving customer support strategies.

New Ticket Comment

Triggers when a comment is added to a Zendesk ticket.

Log Comment in Sheet

Adds the comment to a Google Sheet for analysis.

See more Google Sheets to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Sync Zendesk Ticket Comments with Google Sheets

Google Sheets + Zendesk

Audit Zendesk Ticket History in Google Sheets

Google Sheets + Zendesk

Log New Zendesk Tickets in Google Sheets

Google Sheets + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log Zendesk ticket comments in Google Sheets for analysis"

Log Zendesk ticket comments in Google Sheets for analysis

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Zendesk.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Added or Updated Google Sheet Row

Triggers when a row is added or updated in a Google Sheet

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.