How can I filter for specific changes?

DryMerge allows you to filter Zendesk ticket changes based on specific fields or activities. Specify your criteria, and DryMerge will filter the changes accordingly.

Can I update additional objects in Salesforce?

Yes, you can update additional objects in Salesforce alongside contacts. Describe your requirements, and DryMerge will set up the automation to fit your needs.

Which people use this automation? What do they use it for?

This automation is used by sales teams who need to maintain up-to-date customer information to provide accurate follow-up and service.

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Salesforce + Zendesk

Update Salesforce contacts from Zendesk ticket changes

This automation updates Salesforce contacts whenever a Zendesk ticket is changed. It helps sales teams keep customer information up-to-date, ensuring accurate and efficient follow-up.

Ticket Change

Triggers when a Zendesk ticket is changed.

Update Contact

Updates the corresponding contact in Salesforce.

See more Salesforce to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

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How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Salesforce contacts from Zendesk ticket changes"

Update Salesforce contacts from Zendesk ticket changes

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + Zendesk.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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